Privacy Policy

Privacy Policy for On-lina

At On-lina.com, accessible from https://on-lina.com, your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. Please read this document carefully to understand how we handle your data.

1. Information We Collect

a. Personal Identification Information

When you register, place an order, or interact with On-lina, we may collect personal details including but not limited to:

• Full name
• Email address
• Contact information (phone number, address)
• Payment and billing details (e.g., credit card information, mobile money details)
• Login credentials (username, password)
• Business details (if applicable)

b. Non-Personal Identification Information

We may collect non-personal information when you interact with our website. This includes:

• Browser type
• Device type (mobile, desktop)
• IP address
• Operating system
• Pages you visit and the time you spend on each page
• Referring and exit pages
• Clickstream data

c. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information automatically. Cookies help us enhance your experience, personalize content, and analyze website traffic. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We may use the information we collect for the following purposes:

a. Service Provision

• Process and manage your orders.
• Enable your access to services on our platform.
• Facilitate secure payments and track transaction histories.
• Provide customer support.

b. Enhancement and Personalization

• Personalize your user experience by delivering content, recommendations, and services tailored to your preferences.
• Improve website performance and design based on user behavior analytics.

c. Communication

• Send transactional emails regarding orders, payments, or account updates.
• Deliver marketing communications, including promotions, newsletters, and offers, if you opt-in for such messages.

d. Compliance and Legal Obligations

• Comply with legal regulations, law enforcement, court orders, and governmental requests.
• Protect the safety, rights, and property of On-lina, users, or others.

3. How We Share Your Information

We do not sell, trade, or rent your personal data to third parties. However, we may share your information in the following cases:

a. Service Providers

We may share your data with trusted third-party service providers to:

• Facilitate payment processing.
• Provide customer support and order fulfillment services.
• Manage marketing campaigns or analytics.
• Host and maintain our website.

These service providers have access to your data only to perform specific tasks on our behalf and are bound by confidentiality agreements.

b. Legal Compliance

We may disclose your data if required by law or if we believe that such disclosure is necessary to:

• Respond to legal processes (e.g., court orders or subpoenas).
• Protect the safety, rights, or property of our business, users, or the public.

4. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. This includes any legal, accounting, or reporting requirements. When data is no longer needed, we will securely delete or anonymize it.

5. Data Security

We take your data security seriously and implement a variety of security measures to safeguard your personal information, including:

• Encryption of sensitive data during transmission (e.g., SSL/TLS).
• Secure data storage systems with restricted access.
• Regular monitoring and testing of security protocols.

However, no internet transmission or system is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Your Rights and Choices

As a user, you have the following rights regarding your personal information:

a. Access and Rectification

You can request access to your personal information at any time, and if any data is inaccurate or outdated, you have the right to request corrections.

b. Deletion and Erasure

You may request that we delete your personal information. However, please note that we may retain certain information if required by law or for legitimate business purposes.

c. Data Portability

You can request a copy of your personal data in a structured, machine-readable format.

d. Opting Out

You have the right to opt out of receiving marketing communications. Each marketing email includes an unsubscribe link, or you may contact us directly to remove your details from our marketing list.

e. Restriction of Processing

You can ask us to stop processing your data in certain cases, for example, if you believe the data we hold is inaccurate.

7. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to such external sites, and we are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. International Data Transfers

On-lina operates globally, which means your information may be transferred to, and maintained on, computers located outside your country or jurisdiction. We will ensure that any data transfers comply with applicable laws and that appropriate safeguards are in place.

9. Children’s Privacy

On-lina does not knowingly collect or solicit personal information from anyone under the age of 13. If we discover that we have inadvertently collected personal information from a child under the age of 13, we will delete that information promptly.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the "Effective Date" at the bottom of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us:

• Email: support@on-lina.com